TVH

Parts Specialist

Detalles del empleo

Puesto
Parts Specialist
Departamento
Sales & Pricing
Ubicación
Fecha de publicación
13 Nov, 2024
Job ID
#JR102430
Inscríbete aquí
Department
Sales & Pricing

We are seeking an experienced Parts Interpreter, with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.

Responsibilities include:

  • Customer support and enquiries – via email, telephone and counter sales

  • Industrial and Agricultural Automotive Parts Identification and Catalogue Interpreting

  • Order entry and processing

  • Provide updates to customers on order status, pricing, product range and estimated delivery times

  • Provide assistance to external Sales and Warehouse teams as required

About you – Skills, experience and qualifications:

  • A passion for all things automotive.

  • Experience in the use of automotive parts catalogues and parts identification for any of the forklift, materials handling, construction machinery, MEWP, tractor industries or more

  • You may have a service or technical background with knowledge of parts cataloguing and interpreting

  • Results-focused, with a passion for customer service

  • Confident computer skills, including the ability to learn an in-house ERP system and online webshop.

  • Excellent verbal and written communication skills

  • Outgoing, confident, and an all-round personality with a good sense of humour.

  • Interest in new challenges, be a self-starter and work as part of a team with minimum supervision.

What's in it for you

You'll be part of a people-centric culture, where your well-being matters. We offer:

  • Recognition programs and incentives for your performance

  • The opportunity to join a dynamic global company that is a leader in its field

  • Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

  • Health and Wellness program and company commitment to sustainable growth

People are at our heart

TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted. 

Candidates must be available to start and eligible to work in New Zealand.

Recruiter
Kyla Jeanes

Trabajos similares

Graham

FANÁTICO DEL RUGBY / VOLUNTARIO / AMIGO DE TODOS

El rugby cumple un papel muy importante en mi vida. Formo parte de la organización de rugby de East Midlands. Y me aceptaron como voluntario para los Juegos de la Commonwealth.

Me encanta complacer a los clientes. Como gerente de cuentas clave, me ocupo de algunos de nuestros principales clientes. Junto con el gran equipo con el que trabajo, por supuesto.

Me llevo bien con personas de todo tipo. Ser amable, extrovertido y usar el sentido del humor hace milagros.
Graham, Gerente de cuentas clave
Sales & Pricing >

Marcel

PADRE DE 6 / SOLUCIONADOR DE PROBLEMAS / APASIONADO CAMPISTA

Me encanta nadar, acampar y ser padre de seis hijos. Las personas probablemente me describirían como alguien que sabe escuchar, un amigo confiable y una persona que resuelve problemas de manera reflexiva.

Estas características también me ayudan en mi trabajo. Siempre estoy abierto a escuchar las necesidades de los clientes y dispuesto a resolver sus problemas y encontrar soluciones. Me encanta la diversidad que esto conlleva.
Marcel, Representante de ventas
Sales & Pricing >

Chris

JARDINERA / MOTOCICLISTA / AVENTURERA

Sales & Pricing >