TVH

Parts Specialist

Job details

Job title
Parts Specialist
Department
Sales & Pricing
Location
Post date
Nov 13, 2024
Job ID
#JR102430
Apply here!
Department
Sales & Pricing

We are seeking an experienced Parts Interpreter, with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.

Responsibilities include:

  • Customer support and enquiries – via email, telephone and counter sales

  • Industrial and Agricultural Automotive Parts Identification and Catalogue Interpreting

  • Order entry and processing

  • Provide updates to customers on order status, pricing, product range and estimated delivery times

  • Provide assistance to external Sales and Warehouse teams as required

About you – Skills, experience and qualifications:

  • A passion for all things automotive.

  • Experience in the use of automotive parts catalogues and parts identification for any of the forklift, materials handling, construction machinery, MEWP, tractor industries or more

  • You may have a service or technical background with knowledge of parts cataloguing and interpreting

  • Results-focused, with a passion for customer service

  • Confident computer skills, including the ability to learn an in-house ERP system and online webshop.

  • Excellent verbal and written communication skills

  • Outgoing, confident, and an all-round personality with a good sense of humour.

  • Interest in new challenges, be a self-starter and work as part of a team with minimum supervision.

What's in it for you

You'll be part of a people-centric culture, where your well-being matters. We offer:

  • Recognition programs and incentives for your performance

  • The opportunity to join a dynamic global company that is a leader in its field

  • Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

  • Health and Wellness program and company commitment to sustainable growth

People are at our heart

TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted. 

Candidates must be available to start and eligible to work in New Zealand.

Recruiter
Kyla Jeanes

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