Your role and responsibilities
You advice and support our customers in Germany, Austria and Switzerland.
You process customer inquiries, make price offers and you process orders.
You assist customers in case of complaints or returns.
You are in close collaboration with the team in the headquarters in Belgium.
You are the point of contact for the field service colleagues.
You collect market information to optimally position TVH products on the local market and you participate in the implementation of agreed strategies and goals.
How to succeed / Your profile
You have at least a first experience in a customer service or internal sales position.
You are customer oriented and service minded.
You have a good knowledge of MS office.
You have a fluent knowledge of German and a good knowledge of English.
You are able to work in an independant and structured way.
You are willing to travel to the headquarters in Belgium for the induction phase and training.
What's in it for you
A competitive salary.
Flexible working hours and a healthy work-life balance.
Lots of support and an encouraging team of co-workers.
An infectious ‘We Are One’ can-do mentality.
A people-centric culture where your fitness and mental well-being matter.
Hybrid work schedule.
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training course
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.