Customer Support Specialist

Job details

Job title
Customer Support Specialist
Sales & Pricing
Post date
Dec 4, 2023
Job ID
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Sales & Pricing

Customer Support Specialist 

Full-time | USA Sales | Location – Grayslake, IL. Roseville, MN. Olathe, KS 

Use your experience to assist our sales and service teams in retaining customer loyalty through world class customer service. 


You’ll deliver services to customers of USA Sales channel. This will involve:

Solving customer inquiries about price, delivery and part specifications.

Entering orders and return authorizations via phone and email

Develop working relationships with departments across the company

Assist with special project to grow sales revenue



We’re looking for someone who thrives with a wide range of responsibilities. To join us you need:

A minimum of 2 years of experience serving customers via phone and email.

Knowledge and competence in Microsoft Office and/or Google Suite 

Knowledge and experience with order entry and navigating web sites 

Ability to organize, prioritize, and multi-task in a fast paced, changing environment to meet customer demands



You’ll be part of a people-centric culture, where your well-being matters.  Our comprehensive package offers tuition reimbursement, and our incredible dollar for dollar 401(k) match up to 6%. These benefits are available based on the number of hours you work. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers. 

We also offer:

Hybrid work schedule

Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

Easily accessible office location 

Fitness/social area, employee gardens and more. 



TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.


TVH is a global one stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery.

Our 4600 colleagues are the strength, heart and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.


Morgan Iveson

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