Parts Interpreter

Job details

Job title
Parts Interpreter
Sales & Pricing
Post date
Feb 27, 2024
Job ID
Apply here!
Sales & Pricing

TVH - Keeps you going.

TVH is a market leader in the aftermarket distribution of parts and accessories for materials handling, agricultural, small earth moving and AWP equipment globally and in New Zealand.

About the role:

We are seeking an experienced Parts Interpreter, with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.

Responsibilities include:

  • Customer support and enquiries – via email, telephone and counter sales

  • Automotive Parts Identification and Catalogue Interpreting

  • Order entry and processing

  • Provide updates to customers on order status, pricing, product range and estimated delivery times

  • Provide assistance to external Sales and Warehouse teams as required

About you – Skills, experience and qualifications:

  • A passion for all things automotive.

  • Experience in the use of automotive parts catalogues and parts identification for any of the forklift, materials handling, construction machinery, MEWP, tractor industries or more

  • You may have a service or technical background with knowledge of parts cataloguing and interpreting

  • Results-focused, with a passion for customer service

  • Confident computer skills, including the ability to learn an in-house ERP system and online webshop.

  • Excellent verbal and written communication skills

  • Outgoing, confident, and an all-round personality with a good sense of humour.

  • Interest in new challenges, be a self-starter and work as part of a team with minimum supervision.

We can offer you:

  • Recognition programs and team incentives for your performance

  • The opportunity to join a dynamic global company that is a leader in its field

  • Ongoing training and career development

  • TVH Nudge: our health and wellbeing program that provides you with opportunities to make healthy daily choices.

Candidates must be available to start and eligible to work in New Zealand.

Hollie Warde

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