Department
Sales & Pricing
A fantastic opportunity has arisen for a Receptionist to join our team at TVH Ekurhuleni. The successful applicant will be responsible for providing exceptional customer service as the first point of contact within the organisation. This role is ideal for someone who enjoys engaging with people and is highly organised. You will be working alongside other passionate individuals who strive for excellence in everything they do.
Your role and responsibilities:
Act as the primary point of contact between customers and the internal teams.
Handle incoming calls and provide callers with the needed information or pass them trough to the correct point of contact.
Manage daily reception duties including answering calls, taking messages and maintaining a busy calendar.
Maintain a clean and welcoming reception area.
Collaborate with other departments to ensure seamless communication with clients.
Support the rest of the team by performing administrative tasks.
How to succeed / Your profile
You are an outgoing person who loves to communicate with customers over the phone and in the office.
You are able to handle each question with a smile, despite the many phone calls and visitors.
You have experience in a customer facing role, dealing with customer questions and complains.
You have experience with working with a switch board to handle phone calls for our different branches in South-Africa.
Excellent administrative skills including attention to detail
Proficient user of Microsoft Office and general office equipment
Organisational skills and ability to prioritize tasks
What's in it for you
A competitive salary.
A healthy work-life balance.
Lots of support and an encouraging team of co-workers.
An infectious ‘We Are One’ can-do mentality.
A people-centric culture where your fitness and mental well-being matter.
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses.
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
Recruiter
Michèle Konings [C]