Department
Sales & Pricing
Technical Trainer
Full-time | Sales | Location – Olathe, Kansas 66062
We're looking for an enthusiastic and dynamic Technical Trainer to join our team! In this exciting role, you'll have the opportunity to inspire and educate both customers and employees, delivering hands-on technical training, troubleshooting tips, and in-depth repair theory for cutting-edge industrial equipment. If you're passionate about sharing knowledge and empowering others, this is the perfect opportunity for you! Apply today!
YOUR ROLE AND RESPONSIBILITIES
You’ll deliver short and long term projects that support the business strategy. This will involve:
Develop and deliver engaging, interactive instructor-led training on technical instruction, troubleshooting basics, and repair theory for industrial equipment to both customers and employees.
Prepare instructional materials, manuals, handouts, visual aids, and hands-on demonstrations (e.g., engine test stands, cross-section cutaways) to create an interactive and participatory learning environment.
Set up classrooms for training, including audio/video equipment, training tools, product samples, and any other necessary materials.
Present training sessions professionally and engagingly, ensuring comprehensive understanding of the subject matter.
Foster a positive learning experience by facilitating verbal discussions and hands-on demonstrations.
Research technical manuals, attend system-specific training, and collaborate with manufacturers to integrate the latest information into course materials.
Collaborate with subject matter experts and other departments (TSS, Marketing, Sales, Materials, Maintenance) to develop new training programs and materials.
Utilize various training methods and tools to ensure maximum learning effectiveness.
Incorporate technology such as PowerPoint and other tools to enhance training delivery.
Partner with management to align training programs with customer learning and development goals.
Identify opportunities to improve existing programs and create new training courses.
Travel up to 50% to TVH Americas sites to conduct training sessions for employees and customers.
Coordinate travel logistics, including airfare, lodging, and car rentals as needed.
Submit expense reports in line with corporate travel guidelines.
Demonstrate enthusiasm for TVH’s mission, vision, and values.
Contribute to the development of company resources like ecommerce and make/model software, ensuring accurate information for the Product and Procurement teams.
Continuously enhance your expertise by attending relevant training programs.
Collaborate with team members as the subject matter expert and share knowledge.
Perform other duties as assigned.
HOW TO SUCCEED
We’re looking for someone who can come up with simple solutions to complex problems. To join us you need:
Minimum of 5-7 years of experience in industrial or automotive equipment repair.
At least 2 years of experience in training and/or sharing industrial or automotive equipment repair knowledge with others.
Strong research and analytical skills.
Demonstrates mechanical aptitude.
Proven track record of collaborating with various departments to develop knowledge, share information, and gather material for course content.
Ability to organize, prioritize, and multitask effectively in a fast-paced, dynamic environment to meet deadlines.
Effective presentation skills, with the ability to engage and encourage participation.
Strong written and verbal communication skills, with excellent interpersonal abilities.
Team-oriented with a positive attitude and a collaborative approach to achieving goals in a fast-paced, deadline-driven environment.
Demonstrates intermediate proficiency in Microsoft Word, Excel, and PowerPoint and Google Suite (Mail, Calendar, Hangouts, Sheets, Drive).
WHAT’S IN IT FOR YOU
You’ll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer:
Hybrid work schedule
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
ABOUT TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
QUESTIONS
Contact Haily Park @ haily.park@tvh.com
Recruiter
Haily Park