Operations Manager

We are looking for an Operations Manager to strengthen our team in Poland (Ruda Śląska). Within the framework of the policy defined by the company, you will be responsible for the operational management. You organize and plan the stock warehousing in order to achieve the best operation of the department and to realize the department goals. 

You will report to the VP Operations EMEA in Belgium and you are part of the EMEA Operations Management Team. You manage a team of 60 people who operate on our site every day. 

Your role and responsibilities

• Coordinate and organize the various stocking activities, according to the organization's priorities and needs, in order to provide effective service that meets the organization's quality requirements.

• Coach and develop team leaders in order to utilize their skills and knowledge optimally.

• Be responsible for the implementation of the personnel-related framework within the department, within the Warehouse department's policies, in order to contribute to the realization of the defined HR policy in the organization.

• Detect and apply opportunities that lead to concrete operational improvements for the department, in order to continue optimizing the department's efficiency and internal operation.

• Provide permanent communication with the various internal stakeholders in a matrix organization in order to optimize collaboration and efficiency.

• Document and structure procedures and processes within the department to ensure that all processes are clear and defined in each specific task.

• Implement the policies identified by the prevention department and empower all employees to be safety conscious in order to become a department that represents the security, order and cleanliness and thus to convey the vision of TVH Group.

• Keep up to date with the evolution in the field of operations management and continuously work to strengthen leadership skills.

How to succeed / Your profile

• A Master degree in business economics, or equivalent by experience.

• Minimum 8 to 10 years relevant logistics experience of which minimum 5 years in a senior/leading position. 

• Very good knowledge of warehouse systems and procedures.

• Insights/experience in warehousing and logistics processes.

• Fluent knowledge of English.

• Both result and people oriented personality.

What's in it for you

• A competitive salary.

• Flexible working hours and a healthy work-life balance.

• Lots of support and an encouraging team of co-workers.

• An infectious ‘We Are One’ can-do mentality.

• A people-centric culture where your fitness and mental well-being matter.

• Hybrid work schedule.

• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses.

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.