Department
Ecommerce & Digital
Your role and responsibilities
We are looking for a Global E-commerce Sales & Merchandising Manager to lead the growth and success of our e-commerce platform. In this role, you will drive online sales strategies, oversee global merchandising efforts, and manage a dedicated Center of Excellence (CoE) for E-commerce Merchandising. You will work closely with cross-functional teams to ensure the seamless execution of campaigns, merchandising strategies, and platform improvements, aligning all efforts with our overarching business objectives.
E-commerce Sales Management: Develop and execute strategies to meet and exceed online revenue and profitability targets, align global sales initiatives with regional needs and customer behaviors.
Merchandising Roadmap: Oversee the development and implementation of the e-commerce merchandising roadmap. Collaborate with CMS, platform, and search teams to optimize user experience, product discovery, and sales performance.
CoE Management: Lead the E-commerce Merchandising CoE, supervising the E-commerce Merchandising Expert and managing dotted-line relationships with E-commerce Marketing Specialists.
Campaign and Promotion Oversight: Collaborate with the other CoE’s and the marketing teams to develop and execute evergreen content, global promotions, and product campaigns.
Training and Communication: Oversee the creation and distribution of communication materials for platform updates and new launches. Lead the development of training resources to onboard internal teams and customers effectively.
Performance Optimization: Monitor and analyze sales, merchandising, and campaign KPIs. Implement data-driven optimizations to enhance user experience, sales performance, and platform efficiency.
Budget and Resource Management: Manage budgets for e-commerce initiatives, ensuring efficient allocation of resources to meet business objectives.
Your profile
Must haves:
5 to 10 years proven expertise in e-commerce sales and merchandising strategy.
Expertise with CMS and e-commerce platform management (e.g., UX, product discovery tools, search functionality).
Strong leadership skills (at least 2 year people management experience), including experience managing direct and dotted-line reports.
Proficiency in analyzing and optimizing e-commerce KPIs to deliver measurable results.
Solid understanding of digital marketing strategies, including SEO, SEM, and user experience optimization.
Effective budget management experience, ensuring maximum ROI on e-commerce investments.
Nice-to-Haves:
Experience leading a Center of Excellence (CoE) or similar global team structures.
Strong stakeholder management skills, particularly in global and regional collaboration.
Background in developing innovative promotional strategies to enhance customer engagement.
What's in it for you
A competitive salary with benefits such as a company car, meal vouchers and insurances.
Flexible working hours, home working and a healthy work-life balance.
20 paid vacation days and 12 WTR days.
An easily accessible work location (but remote work is also possible).
A people-centric culture where your fitness and mental well-being matter.
Lunch breaks and sports facilities in TVH Park, the company's green zone.
Access to LinkedIn Learning and many in-house (and external) training courses.
Fun after works and other optional events (e.g. TVH Kaffee).
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
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Recruiter
Evelien Moreels