Digital product manager - Growth / Experience

Job details

Job title
Digital product manager - Growth / Experience
IT & Data
Post date
Feb 1, 2024
Job ID
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IT & Data

As Digital Product Manager you take ownership of the IT global digital product domain Ecommerce/Experience in order to drive the digital transformation and innovation of the different business units.

Your role and responsibilities

  • You create a digital product strategy for the Ecommerce broader domain that is business goals oriented and ROI driven.

  • You develop a long-term roadmap for the digital product domain of Ecommerce/Experience in which the business needs and priorities are captured in a good architecture. You make sure cybersecurity and IT foundations (such as System Availability) are key components of the roadmap.

  • Following the guidelines of your roadmap you set up an action plan that clearly defines the details of the architecture and dependencies between products. 

  • Under your supervision you ensure the digital transformation in order to generate a continuous improvement of the customer experience. 

  • By encouraging cross-digital coordination of product streams you set out to break down silos and improve the quality of the offered solutions.

  • You provide organizational leadership, direction and coaching to Product Owners in order to build and improve their capabilities and competences.

  • You provide functional leadership to the global Ecommerce/Experience product domain and its squads, and you are responsible as well for the global stakeholder management in your area.

  • You manage budget of your digital products, including the external partner management for the delivery of the digital products

  • You monitor key performance indicators (KPI’s) and analytics data to measure product success and identify areas for improvement.

  • You stay up-to-date with industry trends and best practices in digital product management and technologies.

How to succeed / Your profile

  • You hold a Masters Degree in IT, Business Economics or equivalent by experience.

  • You can rely on a minimum of five years of experience in IT service delivery. Having an in-depth knowledge of business processes (e.g. Ecommerce, Content management, .., ) is a big plus. 

  • You have experience with technology roadmapping and strategic development. You understand the key financial drivers and dynamics related to growth and revenue goals of an organization. 

  • Having experience or knowledge with technologies such as Aquia, Bynder, Commerce tools, Marketing automation tools are a plus.

  • You have strong people skills and have excellent interpersonal, written and verbal communication skills.  

  • You are used to working under pressure and take on a flexible attitude. 

  • You have a good sense of responsibility and initiative. 

  • You are a problem solver who is driven by results.

  • You are able to travel up to 10% of the time.

  • You are a fluent speaker of English.

What's in it for you

You will become part of a people-oriented company where your well-being really matters. Flexible working hours, work from home possibilities, 20 days holiday and 12 WTR days within a 40-hour week. At our headquarters you will also discover our TVH Park, a green area where you can move around and have the possibility to relax, meet or have lunch. Furthermore, we also offer:

  • An attractive salary package with extra-legal benefits such as group and hospitalization insurance, luncheon vouchers, corporate restaurant, ...

  • An exciting position in an international company with a family atmosphere where people are at the center.

  • You are part of a dynamic entrepreneurial team that is fast-growing and at the center of the transformation.

  • You arrive in an innovative, progressive and technological environment.

  • Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses.

  • Fun afterworks and other optional events (e.g. TVH Kaffee).

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.




Stephanie Luypaert [C]

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