Inbound Manager

Inbound Operations Manager

Provides direction, leadership and management for Olathe Distribution center including creation and execution of operational processes to meet business objectives and goals.  Serves as the department head for Inbound Operations, collaborating with leaders across the organization to meet distribution and customer expectations.

YOUR ROLE AND RESPONSIBILITIES

Provide direction and ensure execution of Inbound operational processes and plans designed to meet business targets

Manages Inbound Operations departments including, but not limited to:

• Production, Receiving, Put-Away, Overstock and Overstock Put-Away departments

• Ensures productivity and quality standards at met

• Partners with Outbound operations and other departmental leaders to resolve complex distribution discrepancies and issues 

• Selects, mentors, trains, and develops operations staff 

• Ensures appropriate staffing levels to meet business targets, including management of overtime 

• Ensures safety and cleanliness in all areas of the distribution center

• Ensures implementation, maintenance and active use of systems, tools and equipment required to meet business objectives 

• Work with TVH management team to ensure effective daily distribution operations including meeting distribution accuracy and timeline objectives 

• Partner with Human Resources in the management of talent acquisition, talent management, talent development, and compensation

• Provide oversight and direction for business process documentation 

• Identify, develop, maintain and report key metrics for measuring performance of distribution operations and ensure consistency and accuracy in metrics reported 

• Ensure communication and cooperation across all operations departments 

• Performs other duties as may be assigned

HOW TO SUCCEED / YOUR PROFILE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Must possess a minimum of 4 years work experience in distribution, performing a substantially similar role

• Must possess a minimum of 3 years work experience in supervising, selecting, coaching, mentoring and training staff 

• Demonstrated experience and knowledge of the systems, equipment and tools used in the efficient flow and distribution of product 

• Must possess experience and/or training with  identifying, developing, and reporting operations/distribution related metrics 

• Prior experience with cross functional collaboration across teams and locations 

• Demonstrated ability and commitment to an engaged workforce 

• Demonstrated experience and ability to objectively coach managers and employees through complex, difficult, and emotional issues

• Demonstrated ability to make recommendations to effectively resolve issues by using judgment that is consistent with standards, practices, policies, regulation or government law

• Demonstrates intermediate proficiency in Microsoft Word, Excel, and PowerPoint  

• Proven knowledge and experience using the operations/distribution modules of ERP (Enterprise Resource Planning) systems

• Demonstrates proficient presentation skills 

• Proven experience and demonstrated ability to exercise discretion and maintain strict confidentiality 

• Demonstrates effective verbal, written and interpersonal communication skills with a proven ability to communicate effectively across all levels of the organization

• Demonstrates superior organizational, time management and follow up skills 

• Must be team oriented, possess a positive attitude and collaborate effectively with others to achieve goals in a fast-paced, deadline driven environment 

• Demonstrates a proven track record in effectively managing tasks and priorities for overlapping projects and meeting deadlines in a consistent, complete, accurate and timely manner

WHAT’S IN IT FOR YOU

You’ll be part of a people-centric culture, where your well-being matters.  Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers. 

We also offer: 

• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.