Handling incoming inquiries from the sales division, within the set time limit, in order to support the sales division with the creation of offers for customers and thus close sales deals.
Technical support to the sales division, in relation to questions on sold parts, in order to maximise customer satisfaction.
Manage and keeping up to date of all sorts of technical documentation of a selected forklift brand or product range in the database. This happens in close cooperation with colleagues in order to have the most extensive dataset.
Detecting and completing of technical data for spare parts in the TVH sales application in order to always have access to the most up to date set of technical information.
Relevant experience of 2 to 6 yrs. as a Service Engineer who has hands-on experience on spare parts of material handling equipment, construction equipment, commercial vehicles.
The candidate should be willing to work in an office environment.
Desired Educational Qualification:
Diploma/BE in Mechanical/Production/Automobile.
Father of 6 / Problem solver / Camping lover
These characteristics also help me in my job. I am always open to listen to the customers’ needs and am eager to take away their troubles and find solutions. I love the diversity that comes with it.
Rugby fanatic / Volunteer / Everybody's friend
I love to please customers. As a key account manager I look after some of our biggest customers. Together with the great people I get to work with of course.
I get along with people from all walks of life. Being friendly, outgoing and using a sense of humour works miracles.