Full-time | Sales | Location – Olathe, KS, 66022
Subject matter expert to facilitate learning of systems and processes for greater understanding of our customers, industries we serve and business operations. You will serve as the intermediary between IT, the Corporate Training Department and the Americas sales departments to gain and share knowledge regarding systems and applications.
YOUR ROLE AND RESPONSIBILITIES
You’ll deliver short and long term projects that support the business strategy. This will involve:
Develop training goals and measurements for all sales departments.
Identify department training needs.
Organize and coordinate the onboarding of new team members and the continuing education of existing team members.
Provide basic training in the systems and applications used within all sales departments.
Create, modify and train on work instructions as well as sales department processes under guidance of department managers
Act as the first line of knowledge and expertise on all applications for the department to answer system questions and report system problems.
Act as liaison between sales departments and other departments.
Collaborate with other trainers across the organization to assess impact of changes to processes.
Offer suggestions to improve processes and/or systems.
Ability to travel to TVH locations consistently and to other industry related destinations as needed.
Perform other duties as assigned.
HOW TO SUCCEED
We’re looking for someone who can come up with simple solutions to complex problems. To join us you need:
1 year or more experience with training or instructing others
Must be bilingual
Must demonstrate the ability to interpret learning styles and adjust training delivery
Self-starter with a demonstrated ability to work independently
Demonstrates effective communication skills with a demonstrated ability to format and present complex information in an easily understood manner
Demonstrates a commitment to quality through a high level of detail and accuracy in performance
Must demonstrate the ability to perform or have performed every major task in the department.
WHAT’S IN IT FOR YOU
You’ll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer:
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
Easily accessible office location (lease your e-bike through TVH!)
On-site restaurant, café, pre-school, fitness/social area, employee gardens and more.
Sports facilities and lunch breaks in TVH Park, the company’s green zone
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
TVH is a global one stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery.
Our 4600 colleagues are the strength, heart and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.
Email Abbie Upshaw at firstname.lastname@example.org
> APPLY NOW!
Father of 6 / Problem solver / Camping lover
These characteristics also help me in my job. I am always open to listen to the customers’ needs and am eager to take away their troubles and find solutions. I love the diversity that comes with it.
Rugby fanatic / Volunteer / Everybody's friend
I love to please customers. As a key account manager I look after some of our biggest customers. Together with the great people I get to work with of course.
I get along with people from all walks of life. Being friendly, outgoing and using a sense of humour works miracles.