IT Release Manager

The Release Manager is responsible for managing the complete software delivery lifecycle & follows up on all- stages from the planning phase to the deployment phase through the development and testing phases at TVH.

ROLE 

• Communicate release details and schedules to the Business as required.

• Forward plan the release windows and build the IT Release Calendar by working closely with different users and maintain a Release Calendar.

• Carrying out post implementation reviews (PIR).

• Attending regular Change Management Boards whenever required and conduct Change Assurance

• Board meetings internally to decide Go-No Go of changes

• Managing escalations to support the Release process

• Identify and mitigate risks that can affect release scope, quality, and schedule.

• Manage dependencies and co-ordinate releases across the different domains and various stakeholders.

• Ensuring Release work conforms to quality standards

• Carrying out quality checks and risk assessments on the individual components of a release like SDLC (Software Development Lifecycle) release control closures, change Implementation and verification task closures.

• Plan the release windows and cycles on organization level, across multiple business units

• Manage risks and resolves issues that affect release scope, schedule and quality

• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

• Monitor and report progress along the way

• Work with Release Coordinators to understand impact of branches and code merges

• Continually work towards making improvements in the release process and tooling

• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists

Knowledge & Skills 

• Strong experience and commitment to deliver in Agile process highlighting change while accelerating delivery

• Strong knowledge of the ITIL framework especially change control processes

• Hands on experience with SDLC tools such as ServiceNow, Confluence, JIRA, or equivalent process tools

• Strong focus on change enablement, pace and sustainability at scale

• Excellent communication and problem solving skills with team culture

• Customer-focused in every aspect of the job

• Creative and analytical

• Able to work independently and collaboratively

• Willing to continue to learn and pickup new information quickly

• Highly motivated to work in a challenging environment

• Team player

• Strong in collaborating with application development (onshore and offshore)-, Infrastructure components- and business- people 

• Proven communication skills in both technical and business language