Your role and responsibilities
As an Internal Sales Advisor, you are the contact point for customers and prospects from the designated region. Together with your colleagues, you ensure a further expansion of the customer portfolio in this region.
You have both in- and outbound contacts with customers and prospects.
You create offers and orders and follow these up actively: negotiating, arguing and promoting products.
You register and deal with complaints and provide a good follow-up.
You collaborate closely with the colleagues within your team.
You offer commercial support to the representatives.
You give guided tours to visiting customers.
You identify needs of the prospects/customers and offer our products.
You actively use promotions, actions, product of the week and help think about the elaboration of regional actions.
You process replies from different departments within TVH and communicate these to the customer/prospect.
You collect market info and pass this on to determine the positioning of the own products.
How to succeed / Your profile
Multiple years of relevant experience in a (technical-)commercial function.
You have a very good knowledge of Czech/Slovak and a good knowledge of English (oral and written).
You are a strong relational sales agent focused on achieving results.
You are a team player and can work independently.
You are strong in outbound calling.
You have an organizational mindset and you think along.
You are very perseverant.
You are strong in follow-up and administration.
What's in it for you
A competitive salary with benefits such as meal vouchers and insurance.
Flexible working hours, home working and a healthy work-life balance.
20 paid vacation days and 12 WTR days.
An easily accessible work location (but remote work is also possible).
A people-centric culture where your fitness and mental well-being matter.
Lunch breaks and sports facilities in TVH Park, the company's green zone.
Access to LinkedIn Learning and many in-house (and external) training courses.
Fun afterworks and other optional events (e.g. TVH Kaffee).
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
Father of 6 / Problem solver / Camping lover
These characteristics also help me in my job. I am always open to listen to the customers’ needs and am eager to take away their troubles and find solutions. I love the diversity that comes with it.
Rugby fanatic / Volunteer / Everybody's friend
I love to please customers. As a key account manager I look after some of our biggest customers. Together with the great people I get to work with of course.
I get along with people from all walks of life. Being friendly, outgoing and using a sense of humour works miracles.