TVH

Customer Data Management Administrator - Bilingual

Job details

Job title
Customer Data Management Administrator - Bilingual
Department
Sales & Pricing
Location
Post date
Jun 5, 2024
Job ID
#JR101308
Apply here!
Department
Sales & Pricing

Customer Data Management Administrator

Full-time | Global Data & Sales | Location – Grayslake, IL

This role supports TVH Sales departments by maintaining and updating customer records in LINK and Salesforce, participating in team projects, and aiding in the continuous improvement of the company’s customer data infrastructure. Utilizing advanced skills in Microsoft Excel and other internal tools, the Customer Data Management Administrator is crucial in converting prospect data, running and analyzing account reports, and delivering valuable insights to different departments and executives. This position demands bilingual proficiency in Spanish and English, exceptional analytical abilities, and strong communication skills to enhance team collaboration and overall business performance.

 

YOUR ROLE AND RESPONSIBILITIES

  • Bilingual proficiency in both Spanish and English is required.

  • Responsible for maintaining and entering data into LINK and Salesforce to update and create customer records.

  • Maintain and create customer accounts accurately and in a timely manner.

  • Participate in group projects for the Data Management team and Americas sales teams.

  • Assist in the ongoing development of the company's customer data.

  • Utilize basic to advanced skills in Microsoft Excel and other internal programs to manage data for updating customer records.

  • Assist in converting data from prospect lists into our business systems.

  • Run account reports and analyze data from various sources (Tableau, Salesforce, LINK) to provide reports for other departments and company executives.

  • Possess advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.).

  • Proficient in Excel, including formulas and V-Lookup.

  • Work effectively in a team environment.

  • Demonstrate excellent analytical and communication skills.

 

HOW TO SUCCEED

  • Advanced knowledge of Microsoft Office Suites (Word, Excel, PowerPoint, etc.)

  • Must be proficient in Excel, formulas, V-Lookup, etc.

  • Ability to work effectively in a team environment

  • Excellent analytical and communication skills required

  • Bilingual proficiency in both Spanish and English is required.

  • Advanced skills in LINK & Salesforce

 

BENEFITS

You’ll be part of a people-centric culture, where your well-being matters.  Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.

We also offer:

  • Hybrid work schedule offered after 90-days of employment

  • Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

 

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

 

ABOUT TVH

TVH is a global one stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery.

Our 4600 colleagues are the strength, heart and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.

QUESTIONS

Contact Haily Park at haily.park@tvh.com

Recruiter
HAILY PARK

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