Department
Sales & Pricing
TVH - Keeps you going!
TVH is a market leader in the aftermarket distribution of parts and accessories for materials handling, agricultural, small earth moving and AWP equipment globally and in Australia.
About the role:
We are seeking an enthusiastic Parts Interpreter, with a background in Earthmoving parts. Your primary focus will be providing exceptional customer service and expert parts advice as you respond to our customers sales and product enquiries.
Responsibilities include:
- Customer support and enquiries – via email, telephone and counter sales
- Interpret customer requests for parts
- Order entry and processing
- Provide updates to customers on order status, pricing, product range and estimated delivery times
- Provide assistance and guidance on the product range to our external sales team.
About you – Skills, experience and qualifications:
- Experience in the Access, Construction or Small Earthmoving equipment industry
- Prior experience as a Parts Interpreter in a trade, retail or similar environment
- Excellent customer service and professional communication skills
- Attention to detail and a ‘can do’ attitude
- Confident computer skills, including the ability to learn an in-house ERP system
We can offer you:
- Sign-on bonus payable on commencement
- Recognition programs and team incentives for your performance
- The opportunity to join a dynamic global company that is a leader in its field
- Ongoing training and career development
- TVH Nudge: our health and wellbeing program that provides you with opportunities to make healthy daily choices.
At TVH, we value and appreciate our team members and we work together to achieve results and exceed our customers’ expectations.
If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.
Recruiter