IT Partner & Contract Manager

To further prepare the IT foundational layers considering TVH’s digital transformation Program it was decided to launch the Center of Excellence named the “IT foundations Office”. 

Procurement & Vendor Management will also be enabled within this Center of Excellence. 

ROLE

IT Contract Management 

• Draft and revise a variety of IT contracts with IT stakeholders 

• Ensure the IT organization's internal contract documents are accurate and well maintained 

• Meet with IT stakeholders to discuss both legal and IT specific business matters 

• Provide advice and guidance to the different IT teams / legal department relating to contract generation 

• Maintain excellent working relationships with IT stakeholders to ensure their contract needs / requirements are met 

• Contract lifecycle management : Create, prepare, review and edit all IT contracts where appropriate and in accordance with Local IT stakeholder 

• Provide support and advice on new potential IT businesses opportunities (RFP/renewals etc..) for all contract related elements 

• Contribute to defining and execution of contract management strategies 

• Document, register, and archive all relevant contract documents 

IT Partner Management 

• Develop IT Partner Governance framework including all steps starting from RFP initiation until contract closure 

• Detect areas to sustain savings and manage risks through Partner contracts 

• Ensure there is an ability to track and report on Partner performance and consolidate this into one overall IT Partner dashboard 

• Support all CoE during Partner escalations and keep track of action plans to revert to healthy partnership 

• Discover opportunities for continuous improvement within the Partner lifecycle

• Provide frameworks and methodology to annually evaluate IT partners through internal criteria and dashboards

Business Goals 

• Set business goals & KPIs within the respective subarea in alignment with broader functional areas of IT and the business 

IT Tactical & Operational Functional Leadership

• Set, define & execute the Tactical Plans 

• Set, define & execute the Operational Plans 

Organizational Leadership

• Set the org structure & competencies for respective subarea in alignment with the IT Department, organization & TVH organization/people vision & strategy 

• Enablement to deliver business goals (proactive approach; external benchmark & methodologies (e.g. ITIL Industry Standard) 

• Engage & energize the team 

• Influence stakeholders 

KNOWLEDGE & SKILLS

• Desired years of experience: min. 5 - 7 years of relevant experience 

• Knowledge of respective strategic functional Sub domain 

• Relevant expert position within strategic functional subdomain 

• Experience working within IT in international environment 

• Experience within leadership and managing outsourcing partners is a plus 

• Excellent leadership skills

• Organizational skills

• Interpersonal skills, both written and verbal

• Able to translate strategy into a tactical action plan

• Reliable and discrete, positive attitude

• Diplomatic problem solver

• Stress-resistant and flexible 

• Strong sense of responsibility and initiative

• Decisive