Customer Development Advisor UK, Ireland and the Nordics

Job details

Job title
Customer Development Advisor UK, Ireland and the Nordics
Sales & Pricing
Post date
Aug 10, 2023
Job ID
Apply here!
Sales & Pricing

Your role and responsibilities

As Customer Development Advisor, you are part of the Sales Support team and are responsible for the accurate follow-up of the customer portfolio for your region (UK, Ireland and the Nordics). 


  • You follow up on questions from potential customers that come in via the TVH website or via trade fairs and make them feel welcome. You guide these customers to their first purchase and follow up on their satisfaction. Once they have become customers, you transfer them to our country sales teams.
  • You contact prospects in your assigned region and enthuse them to become customers at TVH. You also manage and optimise the existing customer portfolio of the assigned region.
  • You systematically contact churned customers and leads and keep the information up to date in an efficient manner.
  • You follow up on sales actions and analyse the results. You will be supported in this by your colleagues but your own initiatives are highly appreciated.

How to succeed / Your profile

  • You have a bachelor's degree or equivalent through experience. 
  • You have a very good knowledge of English. Knowledge of a Scandinavian language is a plus. 
  • You think and act commercially and have a talent for making phone calls.
  • You take initiative, think along with us how you can further develop your regions and act proactively in this respect.
  • You are persistent and do not give up in the face of adversity.
  • You are a team player who can work independently.
  • You are administratively strong and are responsible for a good follow-up of the leads.

What's in it for you

  • A competitive salary with benefits such as meal vouchers and insurance.
  • Flexible working hours, home working and a healthy work-life balance.
  • 20 paid vacation days and 12 WTR days.
  • An easily accessible work location (but remote work is also possible).
  • A people-centric culture where your fitness and mental well-being matter.
  • Lunch breaks and sports facilities in TVH Park, the company's green zone.
  • Access to LinkedIn Learning and many in-house (and external) training courses.
  • Fun afterworks and other optional events (e.g. TVH Kaffee).

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.




Evelien Moreels

Similar jobs


Gardener / Motorcyclist / Adventure

Sales & Pricing >


Father of 6 / Problem solver / Camping lover

I love swimming, camping and being a father to six kids. People will probably describe me as a good listener, reliable friend and a thoughtful problem solver.

These characteristics also help me in my job. I am always open to listen to the customers’ needs and am eager to take away their troubles and find solutions. I love the diversity that comes with it.
Marcel, Sales Representative
Sales & Pricing >


Rugby fanatic / Volunteer / Everybody's friend

Rugby plays a big part in my life. I am involved in the organisation of rugby in the East Midlands. And I got accepted as a volunteer for the Commonwealth Games.

I love to please customers. As a key account manager I look after some of our biggest customers. Together with the great people I get to work with of course.

I get along with people from all walks of life. Being friendly, outgoing and using a sense of humour works miracles.
Graham, Key Account Manager
Sales & Pricing >