IT Release Manager

Job details

Job title
IT Release Manager
IT & Data
Post date
May 18, 2023
Job ID
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IT & Data

The Release Manager is responsible for managing the complete software delivery lifecycle & follows up on all- stages from the planning phase to the deployment phase through the development and testing phases at TVH.






  • Communicate release details and schedules to the Business as required.


  • Forward plan the release windows and build the IT Release Calendar by working closely with different users and maintain a Release Calendar.


  • Carrying out post implementation reviews (PIR).


  • Attending regular Change Management Boards whenever required and conduct Change Assurance


  • Board meetings internally to decide Go-No Go of changes


  • Managing escalations to support the Release process


  • Identify and mitigate risks that can affect release scope, quality, and schedule.


  • Manage dependencies and co-ordinate releases across the different domains and various stakeholders.


  • Ensuring Release work conforms to quality standards


  • Carrying out quality checks and risk assessments on the individual components of a release like SDLC (Software Development Lifecycle) release control closures, change Implementation and verification task closures.


  • Plan the release windows and cycles on organization level, across multiple business units


  • Manage risks and resolves issues that affect release scope, schedule and quality


  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews


  • Monitor and report progress along the way


  • Work with Release Coordinators to understand impact of branches and code merges


  • Continually work towards making improvements in the release process and tooling


  • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists


Knowledge & Skills 


  • Strong experience and commitment to deliver in Agile process highlighting change while accelerating delivery


  • Strong knowledge of the ITIL framework especially change control processes


  • Hands on experience with SDLC tools such as ServiceNow, Confluence, JIRA, or equivalent process tools


  • Strong focus on change enablement, pace and sustainability at scale


  • Excellent communication and problem solving skills with team culture


  • Customer-focused in every aspect of the job


  • Creative and analytical


  • Able to work independently and collaboratively


  • Willing to continue to learn and pickup new information quickly


  • Highly motivated to work in a challenging environment


  • Team player


  • Strong in collaborating with application development (onshore and offshore)-, Infrastructure components- and business- people 


  • Proven communication skills in both technical and business language

Grace DiFranco

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