IT Partner & Contract Manager

Job details

Job title
IT Partner & Contract Manager
IT & Data
Post date
May 18, 2023
Job ID
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IT & Data

To further prepare the IT foundational layers considering TVH’s digital transformation Program it was decided to launch the Center of Excellence named the “IT foundations Office”. 

Procurement & Vendor Management will also be enabled within this Center of Excellence. 




IT Contract Management 


  • Draft and revise a variety of IT contracts with IT stakeholders 


  • Ensure the IT organization's internal contract documents are accurate and well maintained 


  • Meet with IT stakeholders to discuss both legal and IT specific business matters 


  • Provide advice and guidance to the different IT teams / legal department relating to contract generation 


  • Maintain excellent working relationships with IT stakeholders to ensure their contract needs / requirements are met 


  • Contract lifecycle management : Create, prepare, review and edit all IT contracts where appropriate and in accordance with Local IT stakeholder 


  • Provide support and advice on new potential IT businesses opportunities (RFP/renewals etc..) for all contract related elements 


  • Contribute to defining and execution of contract management strategies 


  • Document, register, and archive all relevant contract documents 



IT Partner Management 


  • Develop IT Partner Governance framework including all steps starting from RFP initiation until contract closure 


  • Detect areas to sustain savings and manage risks through Partner contracts 


  • Ensure there is an ability to track and report on Partner performance and consolidate this into one overall IT Partner dashboard 


  • Support all CoE during Partner escalations and keep track of action plans to revert to healthy partnership 


  • Discover opportunities for continuous improvement within the Partner lifecycle


  • Provide frameworks and methodology to annually evaluate IT partners through internal criteria and dashboards


Business Goals 


  • Set business goals & KPIs within the respective subarea in alignment with broader functional areas of IT and the business 



IT Tactical & Operational Functional Leadership


  • Set, define & execute the Tactical Plans 


  • Set, define & execute the Operational Plans 


Organizational Leadership


  • Set the org structure & competencies for respective subarea in alignment with the IT Department, organization & TVH organization/people vision & strategy 


  • Enablement to deliver business goals (proactive approach; external benchmark & methodologies (e.g. ITIL Industry Standard) 


  • Engage & energize the team 


  • Influence stakeholders 




  • Desired years of experience: min. 5 - 7 years of relevant experience 


  • Knowledge of respective strategic functional Sub domain 


  • Relevant expert position within strategic functional subdomain 


  • Experience working within IT in international environment 


  • Experience within leadership and managing outsourcing partners is a plus 


  • Excellent leadership skills


  • Organizational skills


  • Interpersonal skills, both written and verbal


  • Able to translate strategy into a tactical action plan


  • Reliable and discrete, positive attitude


  • Diplomatic problem solver


  • Stress-resistant and flexible 


  • Strong sense of responsibility and initiative


  • Decisive

Grace DiFranco

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