Department
Sales & Pricing
Your role and responsibilities
As Customer Development Advisor, you are part of the Sales Support team and are responsible for the accurate follow-up of the customer portfolio for your region (UK, Ireland and the Nordics).
- You follow up on questions from potential customers that come in via the TVH website or via trade fairs and make them feel welcome. You guide these customers to their first purchase and follow up on their satisfaction. Once they have become customers, you transfer them to our country sales teams.
- You contact prospects in your assigned region and enthuse them to become customers at TVH. You also manage and optimise the existing customer portfolio of the assigned region.
- You systematically contact churned customers and leads and keep the information up to date in an efficient manner.
- You follow up on sales actions and analyse the results. You will be supported in this by your colleagues but your own initiatives are highly appreciated.
How to succeed / Your profile
- You have a bachelor's degree or equivalent through experience.
- You have a very good knowledge of English. Knowledge of a Scandinavian language is a plus.
- You think and act commercially and have a talent for making phone calls.
- You take initiative, think along with us how you can further develop your regions and act proactively in this respect.
- You are persistent and do not give up in the face of adversity.
- You are a team player who can work independently.
- You are administratively strong and are responsible for a good follow-up of the leads.
What's in it for you
- A competitive salary with benefits such as meal vouchers and insurance.
- Flexible working hours, home working and a healthy work-life balance.
- 20 paid vacation days and 12 WTR days.
- An easily accessible work location (but remote work is also possible).
- A people-centric culture where your fitness and mental well-being matter.
- Lunch breaks and sports facilities in TVH Park, the company's green zone.
- Access to LinkedIn Learning and many in-house (and external) training courses.
- Fun afterworks and other optional events (e.g. TVH Kaffee).
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
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Recruiter
Evelien Moreels